Extra Services Without Much Extra Costs

These days, a hotel review can either make or break an establishment. One of the most talked about aspects of a hotel is their quality of service. Sometimes the best pools or the most varied cuisine is not as important as the quality of service the guest receives. One of the best ways to amp up the quality is to provide extra services that will not cost the hotel so much. Choice of pillows and candle scents for turn down services By making the guest select what type of pillows he wants to use (goose-down, firm, memory pillows) and partnered with the type of scent he prefers on his linens, you are extending that service a little more up the notch than necessary. This extra step will definitely make the guest feel that he is a valued customer. Welcome massage, cold towel and a cool drink A 10-minute neck massage for guests, who are checking in preceded by a cold towel plus a glass of ice-cold juice, is an excellent way to start their stay in your hotel. First impressions count for a lot of points and that first 1five minutes of the guest will leave an important imprint in his memory. 1. Free Internet in the common areas If you cannot afford to install fast, Internet cables on every room or a good router on every floor, make free Internet connection in common areas such as the second floor business center or the lobby. You can partner this with a couple of good quality computers free for the guest�s use. Since you will most likely have your own Internet connection anyway, might as well share that with the guests, free of charge. 2. Free single round of drinks during sunset A single round of cocktails or iced drinks during sunset for all guests may not cost a lot, especially if you serve them in tall, narrow glasses. This will entice the guest to stay longer and order more drinks or at the very least, have some drinks on the house. Even simple fruit juices, iced tea or a glass of wine will be very much appreciated. The drinks do not have to be expensive, since they are free anyway, but make sure you serve drinks that are of good quality for a positive experience.3. Remember that it is the little things that count, which differentiates an impersonal hotel chain from a loving and attentive successful hotel. You can get that competitive advantage if you will try to discover how top managers and owners are managing their hotels, motels and B&Bs today. Learn about hotel management software now! Have you discovered the wonders that online sales can do to maximize your profit? Discover the most effective online booking engines now!

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